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Privacy Notice

Planeteq Limited (“Planeteq” or “We” or “Us”) is a limited company registered in England under company number 13560318, whose registered address is 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

 

Planeteq is committed to safeguarding and preserving the privacy of our clients and users of our web-based services. This Privacy Notice explains what happens to any personal data that you provide to us, or that we collect from you as a user of Planeteq’s websites.

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Information we collect

In order to provide you or the company that employs you with the best possible experience, we may collect and process the following information about you:

  • name and job title

  • name of your organisation

  • contact information including email address

  • information about your use of our site and applications including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data

  • Information provided voluntarily by you; for example, when you register for further information or services.

  • Information that you provide when you communicate with us by any means

 

Use of your information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our services

  • To inform you of any changes to our website or services

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At no time will we provide your data to third parties for their marketing activities unless you expressly provide your consent.

 

Securing your Personal Data

We are committed to ensuring that your information is secure. Planeteq and its sub-contractors take reasonable measures to prevent unauthorised users from having access to sensitive data, servers or network communications. This includes maintaining and enforcing technical and organisational safeguards against accidental, unlawful or unauthorised access to or use of their software platforms to ensure a level of security appropriate for the risks presented by the use of any software that handles sensitive data, consistent with industry practice and standards.

 

Unfortunately, the transmission of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send to us electronically. Sending such information is entirely at your own risk.

 

In providing this service, it may become necessary to transfer data that we collect from you to locations outside of the UK for processing and storing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.

 

Disclosing your information

We may share your personal information with a sub-contractor to Planeteq if necessary to deliver or maintain an agreed service to you and others in your organisation. We only share your data where it is absolutely necessary to do so in order to deliver or maintain our service to you.

 

We will not disclose your personal information to any other party other than in accordance with this Privacy Notice and in the circumstances detailed below:

  • In the event that we sell any or all of our business to a buyer

  • Where we are legally required by law to disclose your personal information

 

Use of Cookies

A cookie is a small file that a website places on your computer’s hard drive. The cookie helps analyse web traffic or allows a website to remember your preferences and respond to you as an individual. A website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

We use cookies where appropriate to improve your browsing experience, to maintain security and to monitor traffic to our website. Using cookies means that you may not have to enter your login details every time you visit secure parts of the website.

 

You can adjust the settings on your computer to decline any cookies if you wish. This can be done by activating the reject cookies setting on your computer.

 

Correcting your personal information

You have the right to be informed about the processing of your data, to access your personal data, to rectify any errors and to ask for it to be erased. To exercise these rights, please email service@planeteq.co.uk

 

© Planeteq Limited

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